Our Solution
Sales Desk established a multilingual customer service team in Poland, supporting both local customers and international sales representatives.
What We Delivered
- Recruitment of multilingual customer service specialists
- Office and workplace setup in Warsaw
- Dedicated Polish and Dutch phone numbers
- HR, payroll and legal employment support
- Operational management of the local team
Results
- Lower operating costs
- Dedicated multilingual support team
- Increased efficiency of field sales representatives
- Faster response times for customers and public tenders
Scalable customer service operation for future growth.